Skip to content

Playerate Privacy Policy

Introduction

The Playerate Affiliate Program, operated by VDSoft and Script Development N.V., a company incorporated under the laws of Curacao, referred to as “we,” “our,” or “us,” serves as the affiliate marketing program for various brands within our Group. As an affiliate (“you” or “your”), you have agreed to promote us and receive commission for the players referred to us, as outlined in the Playerate terms and conditions. This privacy policy aims to provide transparency regarding the collection, usage, and protection of your information, as well as the information of players referred by you, for the operation of our online casino and sports betting services. We encourage you to carefully review this policy in conjunction with our terms and conditions to make informed decisions. By visiting our websites or registering an account through our Services, you indicate your agreement to the terms of this Privacy Policy.

Information We Collect

We gather personal information when you and/or your referred players, as applicable, utilize our online gambling services, participate in our affiliate program, make customer inquiries, register for information or other services, or respond to our communications. In some cases, selected third parties, to whom you and/or your referred players, as applicable, have chosen to share personal information, may also provide us with such details. The personal information we may collect encompasses various data points, including but not limited to your name, email address, home address, telephone number, debit/credit card details, and other information obtained during registration or through online surveys or questionnaires.

How is Your Information Used

Your information and/or the information of your referred players may be shared with other companies within our Group and their employees for processing purposes. Additionally, we may disclose such information to third-party service providers who utilize the personal information to offer services on our behalf. This includes payment service providers, marketing service providers, data verifiers, and financial institutions, as needed for payment processing, joint marketing initiatives, new account setup, and fraud prevention related to our website services. Furthermore, auditors, contractors, and advisors involved in auditing our business processes may also have access to this information.

Any processing performed by these recipients will adhere to the necessary data processing agreement in compliance with applicable law, ensuring the protection of your and/or your referred players’ rights under relevant data protection laws.

Your Responsibility

If you receive and process personal information from players whom you later refer to us, it is your responsibility to ensure that they have provided their explicit consent for such transfer to us. Furthermore, the processing and transfer of this personal information from you to us must comply with applicable laws and adhere to terms no less stringent than those stated in this policy. By agreeing to this clause, you also accept the obligation to indemnify us against any claims and associated costs resulting from your breach of this provision.

To Whom Your Information is Shared

We are committed to safeguarding your and/or your referred players’ information and ensure that it will not be disclosed to government institutions or authorities unless:

  • We have obtained your and/or your referred players’ written consent to share such personally identifiable information with third parties.
  • The disclosure of your and/or your referred players’ personally identifiable information is necessary to provide the requested services (if applicable).
  • We are required to respond to subpoenas, court orders, or legal processes.
  • We determine that your and/or your referred players’ actions on our websites violate our terms of service or any applicable usage guidelines for specific services.

Additionally, we retain the right to disclose and transfer your and/or your referred players’ personal data to our respective payment settlement service providers and financial institutions.

Security

Ensuring the security of your and/or your referred players’ data is our utmost priority. We maintain strict control and monitoring of internal access to all data. To protect and safeguard the personal data under our control, we have implemented appropriate security policies, rules, and technical measures. These measures are designed to prevent unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss of personal data.

All of our employees, data processors, or handlers who have access to and are involved in the processing of your and/or your referred players’ personal information are obligated to uphold the confidentiality of such information. They are required to adhere to the confidential nature of your and/or your referred players’ information in accordance with applicable data protection and privacy laws.

Cookies

Upon registration with us, we may provide you and/or your referred players with a permanent cookie. A cookie is a small file that can be stored on your and/or your referred players’ computer hard disk to facilitate record-keeping purposes. These cookies assist us in recognizing you and/or your referred players during subsequent visits to our website, tracking the advertisements you or they click on, and monitoring other websites you or they access through links from our website. This enables us to customize the services we offer based on your or their preferences. Furthermore, we may utilize cookie-generated data to compile statistical information on your and/or your referred players’ website usage. It is important to note that accepting a cookie from us or any other website is not obligatory. You and/or your referred players have the option to modify your web browsers to reject cookies. Please refer to the “Help” section of your and/or your referred players’ browser for accurate instructions on how to do so. However, for valid security reasons, access to specific website content may be restricted unless you and/or your referred players accept the use of cookies or similar devices.

Protection of Minors

The services offered on this website are designed and intended for individuals who are of legal age and not minors or persons below the age of legal consent. By providing their information to us, individuals represent that they are 18 years of age or above the age of legal consent in their jurisdiction. We retain the right to access and verify any personal information provided by or collected from your referred players. In the event that we become aware of a minor attempting to submit personal information through this website, we may refuse to accept such information and take necessary measures to delete it from our records.

Transfer Information Outside of EU

In certain circumstances, it may be necessary to transfer your and/or your referred players’ personal information to companies located outside the European Union. Such transfers can occur if any of our servers or Group members are situated outside the European Union, if you and/or your referred players use our services while in non-European Union countries, or if we transfer the personal information for purposes where advance notice will be provided. It is important to note that the non-European Union countries may not have the same comprehensive data protection and privacy laws. However, we will take appropriate measures to ensure a similar level of protection for your and/or your referred players’ information.

We reserve the right to modify or amend this Privacy Policy in response to changes in applicable data protection and privacy laws. By submitting your and/or your referred players’ personally identifiable information to us, you and they consent to the usage of the information as described in this Privacy Policy. If any changes are made to the Privacy Policy, they will be posted on this page, and possibly on other website pages as well, to ensure you and/or your referred players are aware of the information we collect and how it is utilized. Your continued use of the service indicates your agreement to any such changes, so please review this page regularly.

How to Contact Us

If you have any general questions about the Services or the information that we collect about you and/or your referred players and how we use it, please contact us via email at [email protected]
We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can reach out to the applicable data protection supervisory authority.